LEGEND
Development includes service-call workflows and dedicated customer, contact, member, service-item and classification records.
Explore the service platformAbout Guardian Software Protection
Close to the work.
Careful about the result.
We develop time-saving software for support teams, informed by 35 years of IT support experience and 25 years of ERP service-desk experience.
Why we’re building
Experience focused on the working day.
Our products address the repetitive tasks and interruptions that consume support time: entering the same details in several places, reconstructing a conversation, finding the next action or recovering a stopped service.
LEGEND and Guardian approach that from two directions. LEGEND helps organise the support work. Guardian focuses on the condition of the systems behind it.
The aim is a more consistent journey from enquiry to closure: less administration, quicker responses and more time for the customer. Both products keep context, responsibility and evidence visible throughout.
In active development
Where we are today.
LEGEND and Guardian are working software projects being developed and refined through practical use. This website sets out their purpose and direction. Contact us to confirm the current release, available workflows and deployment requirements.
Guardian
Development centres on observing supported components, controlled recovery and checking the resulting condition.
Explore the protection modelPlease ask us about the current scope, deployment requirements and suitability for your environment. Product scope and availability may evolve.
How we move forward
Build something useful.
Prove it.
Improve it.
Real use exposes the small details that matter: a missing field, an awkward step, an unclear status or something that should fit on one screen.
Feedback from daily use guides that work. Each improvement should make the software easier to use while preserving clear responsibility and dependable records.
Read our approachDiscuss your requirements
Put practical experience to work.
Discuss the support tasks you want to simplify and the systems your organisation depends on.